📧 Identifying High Contact Drivers for a Personal Insurance Provider
How I advised a client in reducing the human workload involved with answering customer queries
🚧 WORK IN PROGRESS 🚧
1. The problem
2. Understanding the clients needs
Figure 1: Solution architecture.
3. Deep dive anaysis
Figure 2: Solution architecture.
Figure 3: Solution architecture.
Figure 4: Solution architecture.
Figure 5: Solution architecture.
Figure 6: .
4. Productionising the solution
Figure 7: Solution architecture.
5. Wrapping up
Figure 8: Client feedback.